Make conflict a constructive force in your organization.
Conflict isn’t always a negative influence in teams and organizations. This Inventory assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace.
This revised and improved edition includes new scales to measure team approach to conflict as well as each individual approach.
The Conflict Style Inventory is a self-scoring instrument consisting of 10 scenarios that describe realistic workplace conflicts. For each example, participants are presented with five possible responses to the conflict, and are instructed to indicate which ones most closely describe how they would actually deal with the situation. The results give respondents an accurate assessment and understanding of their own natural approaches to dealing with conflict. They also provide a starting point for developing the skills necessary to begin managing conflict constructively.
The Trainer’s Guide provides explanations of each scenario and discussion of typical responses to each. It also includes workshop designs, a lecturette, norms, and references. “Managing Conflict Constructively” is a helpful participant handout that provides background information on conflict management.
Product format: Instrument
Author: Dr. Marshall Sashkin