Dealing With Conflict Instrument


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Improve the outcome of conflict situations in your organization.
Most of us are less skilled at handling conflict than we should be. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant.
The Dealing with Conflict Instrument (DWCI) will help change this by encouraging conflicting parties to shift to a more collaborative style in order to find and pursue shared interests, creating a win/win outcome.
DWCI is a significant improvement over conventional conflict assessments:

  • shortens scoring time,
  • produces clearer and more user-friendly results
  • includes helpful support material

The instrument is compatible with most existing training programs and is the easiest way to update assessment materials.
The Dealing with Conflict Instrument presents five conflicthandling styles that encompass all the effective ways of dealing with conflict.

  • accommodate
  • avoid
  • compromise
  • compete
  • collaborate

By completing the Dealing with Conflict Instrument Self Assessment, participants will learn about their own natural style tendencies. The information gathered from the DWCI 360-Degree Feedback set will give them insight into how they are perceived by others when resolving conflicts. The combined results of these assessments indicate which styles of conflict resolution need the most improvement.
Product format: Instrument
Duration: 60 minutes
Suitable for all organization members
Author:  Alexander Hiam

Additional information

Weight 0.0156 lbs
Dimensions 0.15 × 8.50 × 11.00 in


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